At Marochand, every order is packed with care to ensure your handmade Moroccan product arrives safely and on time. Please read our shipping details below. 

🌍 Shipping Locations 

We ship worldwide so you can enjoy authentic Moroccan craftsmanship wherever you are. 

• Domestic Shipping (Morocco): 2 – 5 business days 

• International Shipping (Europe, USA, Middle East, etc.): 6 – 12 business days (depending on destination and customs) 

Order Processing 

• Orders are processed within 20–30 business days after payment is confirmed. 

• You will receive a shipping confirmation email with tracking details once your order has been dispatched. 

Delivery Partners 

We work with reliable shipping carriers such as DHL, FedEx, Aramex, and local couriers to provide safe and fast delivery. 

Shipping Costs 

• Shipping costs are calculated at checkout based on destination and package weight. 

• Occasionally, we may offer free shipping promotions – keep an eye on our homepage banners for updates. 

Customs & Duties 

For international orders, please note: 

• Import duties, taxes, or customs fees may apply depending on your country’s regulations. 

• These charges are the responsibility of the buyer. 

Questions 

If you have any issues with shipping or tracking your order, please contact our support team at contact@marochand.com and we’ll be happy to assist you.